US Federal Market
Overview
US Federal Market Challenges
Federal government is under a combined pressure to increase collaboration across agencies while improving the efficiency and security of their individual operations. This pressure is being fueled by numerous legislative initiatives, such as the Government Paperwork Elimination Act (GPEA) and government directives, such as the President's Management Agenda (PMA) for e-Government, which outlines target objectives:
- Improve citizen services,
- Consolidate redundant systems,
- Connect autonomous systems, and
- Inter-agency sharing of information and data.
These goals are to be realized with cost savings accruing to the tax payer. In addition, citizens have come to expect the same kind of Internet-based experience and services that the private sector provides.
The demand for process improvement, system consolidation and internet access to all public facing forms, documents and processes is leading to full-scale automation initiatives within government organizations at every level. Many agencies have determined that their existing systems or application development environments do not give them the speed, flexibility and control necessary to deliver a new set of secure, process-centric applications to improve efficiency and collaboration.
As government attempts to align processes, information, technology infrastructure and major applications to maximize results, there is also a growing list of standards and guidelines to which they must comply, including:
- Federal Information Security Management Act (FISMA) to protect the confidentiality, integrity and availability of information.
- Clinger-Cohen Act (CCA) which outlines architectural standards for operational efficiency and profitability.
- Office of Management and Budget (OMB) which links the mission, performance objectives and enterprise architecture with capital investment objectives.
- Section 508 Americans with Disabilities Act which requires making electronic and information technology available to people with disabilities.
Serena offers certified solutions to address the growing challenges faced by federal government agencies and suppliers in the areas of: